Data Controller
The data controller is:
JL Partner SAS
SIREN : 984 584 755
30 Rue Renoir
78960 Voisins-le-Bretonneux
France
Email : info@ember.do
Data Collected
We collect the following data based on your interaction with Ember:
Waitlist:
- First and last name
- Phone number
- Company
- Job title
- Business sector
- Country
- Preferred language
- Registration date and time
- Visit source (referral, advertising, direct)
Contact form:
- Category (Press, Partner, Entrepreneur, Other)
- Full name
- Phone number
- Company
- Message
- Category-specific data
- Communication preferences
- Interaction history
Technical data:
- IP address
- Browser type
- Language preferences
- Session cookies
- Pages visited and visit duration
- Screen resolution and device type
Purposes of Processing
Your data is used to:
- Manage your waitlist registration
- Send you communications about Ember
- Respond to your contact requests
- Improve our services
- Comply with legal obligations
- Personalize your experience based on language
- Prevent fraud and ensure security
- Analyze usage to improve the product
Legal Basis
The processing of your data is based on:
- Your consent (waitlist registration)
- Contract performance (Ember services)
- Our legitimate interest (service improvement)
- Legal obligations (data retention)
Data Sharing
Your data may be shared with:
- Supabase (secure data storage)
- SendGrid (email sending)
- Stripe (payment processing)
- Vercel (hosting)
- AI providers (OpenAI, Anthropic, Mistral)
- Security and anti-fraud providers
- Analytics tools (GDPR compliant)
We never sell your personal data to third parties.
Data Retention
We retain your data:
- Waitlist data: 5 years after registration
- User data: 5 years after last activity
- Contact data: 3 years after response
- Technical logs: 1 year
Your Rights (GDPR)
In accordance with GDPR, you have the following rights:
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise these rights, contact us at: info@ember.do
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (HTTPS)
- Secure storage with Supabase
- Limited access to data
- Secure authentication
- Regular security audits
- Staff training on data protection
- Annual penetration testing
Cookies
We use cookies to:
- Remember your language preferences
- Maintain your session
- Improve site performance
- Analyze site usage (anonymized)
International Transfers
Some of our service providers are based outside the EU. We ensure appropriate safeguards are in place (standard contractual clauses, Privacy Shield). We prioritize European providers when possible. All transfers are made in strict compliance with GDPR and CJEU decisions.
Changes
We may update this policy. Changes will be published on this page with the update date. For substantial changes, we will inform you by email and request your consent if necessary. A version history is available upon request.
Contact and Complaints
For any questions or complaints:
Data Protection Officer : info@ember.do
You may also file a complaint with the CNIL (www.cnil.fr).
Need Help?
For any questions regarding your personal data, contact us: